South Australian Secure Messaging System

SA Health in collaboration with the Country SA Primary Health Network and Adelaide Primary Health Network have commenced a project to implement Secure Messaging (SM) across the state. The aim of the project is to replace fax and hard copy correspondence with secure, digitised options such as electronic referrals and discharge summaries.

As the project progresses, SA Health will request their provider partners cease using fax and hard copy options and transition to Secure Messaging.

The future Electronic Prescribing and Real Time Prescription Monitoring projects will also require similar Healthcare Identifier and NASH PKI Certificate configuration. Undertaking this this survey now will gather the supporting information required for these projects and allow us to provide site specific assistance if required.

Your responses to the following survey will help us assess your Practice and Provider readiness and better prepare you for interacting with SA Health when the time comes. If you have any further questions, please contact the Country SA PHN Digital Health team at support@countrysaphn.com.au or visit our project page at community.healthconnections.com.au/secure-messaging.

To start your practice's self-assessment, click 'Next' below

 
 
 
Practice Details
We are aware that businesses change over time, so please take a moment to review and update the below details. We will use these details to contact you with any advice in relation to your answers of this survey and future updates of the Secure Messaging project.
 
Name of Practice / Trading Name*
 
 
Registered Business / Company Name
 
 
ABN
 
 
HPI-O Number (e.g. 800-361-***-***-****)
 
 
NASH PKI certificate expiry date
 
 
Practice Manager name
 
 
Please list your Practice Directors / Principals
 
 
Preferred contact email*
 
 
 
 
 
Your Clinical Locations
Please list any ownership-affiliated practices below. Depending on your current setup, we may need to provide assistance with appropriately configuring the practices so that each location has its own NASH PKI certificate and registration in the HI Service.
If you own or manage several practices, please complete a survey for each site.
 
Does your practice have more than one site location?
 
Yes
No
Unsure
 
 
If yes, please list the practice name/s and address/es
 
 
 
Does your practice share a NASH certificate across the sites for access to the My Health Record?
 
Yes
No
Unsure
 
 
 
 
Practice Software
Yes, we may have asked this before, but to ensure that you receive the relevant guides and resources relevant to your Clinical Management System, we would like to corroborate this information.
 
What Clinical Management System (CMS) does your practice use?
 
Aquarius
Best Practice
Communicare
Coreplus
GP Complete
Medical Director 3
MedTech 32
Pracsoft
Zedmed
Other (please specify)
 
 
What Electronic Transfer of Prescription (ETP) does your practice use?
 
eRx
Medisecure
Unsure
 
 
What secure messaging product/s does your practice use?
 
Argus
HealthLink
Medical Objects
ReferralNet
Other (please specify)
 
Other
 
 
 
 
 
Current Secure Messaging use in your Organisation

To use Secure Messaging with SA Health, you will need to use a NASH certificate, issued by the Department of Health, Health Identifier Service. This question will help us to identify what changes need to be made.

 
For your current use of secure messaging, does your site use a NASH certificate or Vendor supplied certificate?
 
NASH
Vendor supplied
Unsure
 
 
Please indicate the practice's use of secure messaging for:
Sending pathology referrals
 
All
Some
None
Unsure
 
Receiving pathology reports
 
All
Some
None
Unsure
 
 
 
Sending imaging referrals
 
All
Some
None
Unsure
 
Receiving imaging reports
 
All
Some
None
Unsure
 
 
 
Sending specialist referrals
 
All
Some
None
Unsure
 
Receiving specialist reports
 
All
Some
None
Unsure
 
 
 
Sending allied health referrals
 
All
Some
None
Unsure
 
Receiving allied health reports
 
All
Some
None
Unsure
 
 
 
 
 
Clinical services provided to Residential Aged Care Facilities
The recommendation from the Aged Care Royal Commission is to improve health information communication between Aged Care and other healthcare providers. In later stages of this project, we will support the uptake of Secure Messaging by Aged Care providers.
 
Would your practice like to establish secure messaging with your local Residential Aged Care Facilities?
 
Yes
No
Unsure
 
 
Please list the Residential Aged Care Facilities that you would like to establish Secure Messaging with:
 
 
 
 
 
Healthcare Identifiers Maintenance
Using PRODA, please review the Healthcare Identifiers details that are recorded for your organisation and answer the below questions accordingly. It is common for these details to change. The information recorded by the HI Service will need to be correct for successful transmission of secure messages.
 
Are your organisation details up to date with the Department of Human Services (PRODA)?
 
Yes
No
Unsure
 
 
Are your Responsible Officer details current?
 
Yes
No
Unsure
 
 
Are your Organisational Maintenance Officer details current?
 
Yes
No
Unsure
 
 
Are all of your providers linked on the Healthcare Identifiers Service?
 
Yes
No
Unsure
 
 
Are you provider details recorded in your local Clinical Management System?
 
Yes
No
Unsure
 
 
Has your secure messaging provider been linked as a Contracted Service Provider (CSP)?
 
Yes
No
Unsure
 
 
Have each of your providers created their own PRODA account?
 
Yes
No
Unsure